Current Opportunities
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Assistant Branch Manager - Glenelg
Full Time
Supportive high performing team| Loyal clients | Glenelg lifestyle
Passionate about travel, you will contribute to the success of the Glenelg team by providing encouraging and positive support, ensuring client expectations are met with professional and timely service delivery.
Grow your career with a trusted premium brand
About the role
Are you ready to reach your full potential and join a supportive team that values ongoing professional development, rewards and recognition and a fun team culture?
As Assistant Branch Manager you'll support the Glenelg Branch Manager with sales, staff performance and consumer presentations, whilst providing encouraging and positive support to the team.
Passionate about travel, you'll demonstrate exemplary customer service through authentic relationship building and timely service delivery, ensuring client expectations are met with positive outcomes.
Roles and Responsibilities:
Leadership: Provide coaching and training support to the team. Contribute to team cohesion, efficiency, and success.
Customer Service: Professional service delivery, upholding PHT values and standards, with all internal and external stakeholders.
Sales: Meet and exceed budget, maximising the client experience.
Administration: Assist with accurate and timely preparation of company reports and rosters.
PHT PACKAGE
· Uncapped earnings with base wage + incentives - great earning potential
· Full time, permanent role (open to some flexibility)
· PHT Perks Program
· Laptop & uniform provided
Training & Education
· Ongoing tailored training by certified PHT Training team at Glenelg head office
· Dedicated team of passionate industry professionals that offer a wealth of support
· Stay updated and connected with ongoing supplier led training and product updates
· Build lasting connections with our exceptionally loyal customer base via quality consulting time
Travel Opportunities
· Incredible PHT exclusive incentives and Educationals!
· Educational leave and allowance for all your explorations!
· Amazing Rewards and Recognition program (including exclusive categories for our new starters!)
· Tenure rewards with travel benefits (PHT Perks)
Wellbeing
· Wellbeing program, company-wide wellness initiatives + EAP
· Two days Volunteer Leave
· Social and fun team environment
About you
Experience
- Minimum 2 years retail travel experience
- Leadership role experience
- Certificate 3 or above in Travel or Tourism (Retail Travel)
- Well-travelled
Skills
- Commitment to excellent customer service ethic
- Strong communication and interpersonal skills to help nurture client relationships
- Initiative and flexibility
- Organised and able to meet deadlines with attention to detail
- Ability to problem solve
- Confident using GDS (SABRE preferred) and mid-office systems
- Comprehensive computer skills
Ready to take the next step?
Please submit your CV and a cover letter below or HERE by COB Friday, 26 August 2026.
Only applicants with a right to work in Australia are eligible to apply.